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Questions about sizing, fit, fabric, or your order. We’re happy to help you choose with confidence.
Frequently asked questions
How does IKKHO fit?
Our pieces are designed with ease and structure, so you feel held, not restricted.
I’m between sizes. What should I choose?
Use the Size Guide on the product page. If you’re between sizes, choose the fit you prefer: closer or with more room.
What are the fabrics like?
We choose fabrics for drape, comfort, and longevity. Each product page includes fabric notes so you know what to expect.
When will my order arrive and how do I track it?
Orders are processed in 1–3 business days, with UK delivery typically 2–5 business days after dispatch. Tracking is sent by email (allow 24–48 hours to update).
Can I return my order?
Yes. You have 30 days from delivery to request a return, as long as it’s unworn, with tags attached, and in original packaging.
What if something arrives damaged or incorrect?
Email us straight away. If it’s confirmed faulty or incorrect, we’ll make it right and we’ll cover return shipping.