Terms of service

Terms of Service

Last updated: 23/03/2026

These Terms of Service govern your use of this website and any purchases made through it.

This website is operated by IKKHO LTD under the brand IKKHO. Throughout the site, the terms “IKKHO”, “we”, “us”, and “our” refer to IKKHO LTD.

By accessing this website or purchasing from us, you agree to be bound by these Terms of Service. If you do not agree, you should not use this website.

1. Use of this website

By using this website, you confirm that:

you are at least the age of majority in your country or region, or you are using the website with the permission of a parent or legal guardian
you will not use our website or products for any unlawful or unauthorised purpose
you will not introduce viruses, malicious code, or any harmful technology to the website you will not interfere with the operation, security, or functionality of the website

We may suspend or terminate access to the website if these Terms are breached.

2. General conditions

We reserve the right to refuse service, restrict access, or cancel orders where reasonably necessary, including where we suspect fraud, misuse, or a breach of these Terms.

You may not reproduce, duplicate, copy, sell, resell, or exploit any part of this website without our prior written consent, except where permitted by law.

3. Accuracy of information

We aim to ensure that information on this website is accurate and up to date. However, we do not guarantee that all information will always be complete, current, or error-free.

The content on this website is provided for general information only and should not be relied upon as the sole basis for making decisions.

4. Products, pricing, and availability

All products are subject to availability.

We reserve the right to:

limit the quantities of any product
withdraw or discontinue any product at any time
change product descriptions, pricing, or other website content at any time without notice

We make reasonable efforts to display product colours, textures, and details as accurately as possible. However, we cannot guarantee that your device screen will display them exactly.

5. Orders and billing

When you place an order, you agree to provide current, complete, and accurate billing, shipping, and contact information.

We reserve the right to refuse, cancel, or limit any order, including where we believe an order may involve fraud, misuse, resale activity, pricing error, or a breach of these Terms.

If we change or cancel an order, we may attempt to notify you using the contact details provided at checkout.

6. Shipping

We currently ship within the United Kingdom only, unless clearly stated otherwise on the website.

Delivery timeframes are estimates only and are not guaranteed. We are not responsible for delays caused by couriers, weather, public holidays, operational disruption, or other circumstances outside our reasonable control.

Further information is set out in our Shipping Policy.

7. Returns and refunds

Purchases made through this website are subject to our Return and Refund Policy.

Please read that policy carefully before making a purchase.

8. Third-party tools, services, and links

This website may contain links to third-party websites or services, or may provide access to third-party tools.

We are not responsible for the content, accuracy, availability, or policies of third-party websites or services. Your use of them is at your own risk and subject to their own terms and policies.

9. User comments, submissions, and feedback

If you send us comments, reviews, suggestions, ideas, or other materials, you agree that we may use, reproduce, edit, publish, and share them without restriction or compensation, unless otherwise agreed in writing.

We reserve the right to remove any submission that we consider unlawful, offensive, misleading, abusive, defamatory, infringing, or otherwise objectionable.

10. Personal information

Any personal information you provide through the website is handled in accordance with our Privacy Policy.

11. Prohibited uses

You must not use the website or its content:

for any unlawful purpose
to solicit others to perform unlawful acts
to infringe our intellectual property rights or the rights of others
to harass, abuse, insult, harm, defame, or discriminate
to upload or transmit malicious code
to interfere with the security or proper working of the website
to collect or track the personal information of others without lawful basis

We may terminate or restrict your use of the website if you breach this section.

12. Disclaimer of warranties

To the fullest extent permitted by law, this website and all products and services provided through it are supplied on an “as is” and “as available” basis.

We do not guarantee that:

the website will be uninterrupted, timely, secure, or error-free
any defects will be corrected
the results obtained from using the website will be accurate or reliable

Nothing in these Terms excludes any rights or remedies that cannot be excluded under applicable law.

13. Limitation of liability

To the fullest extent permitted by law, IKKHO LTD shall not be liable for any indirect, incidental, special, or consequential loss or damage, including loss of profit, revenue, data, business opportunity, or use, arising from your use of the website or purchase of products through it.

Nothing in these Terms limits or excludes liability where it would be unlawful to do so, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence.

14. Indemnity

You agree to indemnify and hold harmless IKKHO LTD, its directors, officers, employees, agents, and service providers from any claim, demand, loss, liability, or expense arising out of your breach of these Terms or your misuse of the website.

15. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.

16. Termination

We may terminate or suspend your access to the website at any time if we believe you have breached these Terms.

Termination does not affect any rights or obligations that arose before the date of termination.

17. Changes to these Terms

We may update these Terms of Service from time to time by posting the revised version on this page.

Your continued use of the website after any changes are posted constitutes your acceptance of those changes.

18. Governing law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales.

Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the courts of England and Wales, unless applicable consumer law provides otherwise.

19. Contact details

If you have any questions about these Terms of Service, you can contact us at:

IKKHO
Operated by IKKHO LTD

Email: ikkho.hq@gmail.com
Phone: +44 7768397288

Registered office
71-75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom