Shipping policy

Last updated: 23/03/2026

Thank you for shopping with IKKHO.

At this time, we ship within the United Kingdom only.

Processing times

Orders are usually processed within 1 to 3 business days.

During launch periods, sales periods, or high order volume, processing may take a little longer. If there is a significant delay, we will contact you using the email address provided at checkout.

Delivery area

We currently deliver to addresses within the United Kingdom only.

We do not currently ship to the United States, Canada, the European Union, or any other international destination.

Delivery times

Once dispatched, standard UK delivery usually takes 2 to 5 business days.

Delivery times are estimates and may occasionally vary due to courier delays, weather disruption, public holidays, or other circumstances outside our control.

Shipping charges

Shipping charges are calculated at checkout where applicable.

Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with tracking details where available.

Please allow up to 24 to 48 hours for tracking updates to appear after dispatch.

Incorrect addresses and failed delivery

Please ensure that your delivery details are accurate at checkout.

We are not responsible for delivery issues caused by incorrect or incomplete address information provided by the customer.

If an order is returned to us due to an incorrect address, failed delivery, or the parcel not being collected, we may contact you to arrange re-delivery. Additional shipping charges may apply.

Lost or delayed parcels

If your parcel appears to be delayed or lost, please contact us at ikkho.hq@gmail.com and we will help investigate with the courier.

Pre-orders

If your order includes a pre-order item, your order may be dispatched once that item becomes available, unless otherwise stated on the product page or at checkout.

Contact

For any shipping-related questions, please contact:

IKKHO
Email: ikkho.hq@gmail.com
Phone: +44 7768397288